Warm editorial photograph of a calm, design-forward therapy office with two chairs by a sunlit window
CS · 23

Regional Psychology Group × AYMI

+240%
Hero stat

Booked initial consults across the practice - driven by specialty-matched SEO and intent paid, routed to the right provider.

Matching the right patient to the right provider at scale - so a deep clinician roster fills with in-network, high-fit caseloads instead of waiting on referrals.

Booked consults
+240%
New-provider caseload fill
+90%
Cost per booked consult
-39%
Organic specialty leads
+280%
01Challenge

The brief beneath the brief.

A large regional psychology group had the opposite of a demand problem on paper - a deep roster of psychologists, marriage-and-family therapists, and clinical social workers spanning anxiety, depression, trauma, couples, ADHD, and eating disorders. But growth was bottlenecked by matching: new providers joined with empty calendars, intake leaned on word-of-mouth referrals, and the website listed clinicians without ever helping a patient find the one right for them. Specialty demand was being captured by directory sites, not the practice.

The brief was to build a provider-matching engine - turn each specialty and each clinician into discoverable, bookable demand - and measure it to booked-and-kept initial consults and how fast a new provider's caseload filled.

02Approach

The Method, applied.

Five movements: Discovery, Strategy, Creative, Launch, Optimize. Each one feeds the next; the loop closes on Optimize and starts again on Discovery.

  1. Step 01Discovery

    Modeled demand by specialty, modality, insurance, and provider availability across the region. Mapped the path from a specialty search ("trauma therapist", "couples counseling near me", "child ADHD evaluation") to a booked consult, and found patients bounced at the match step - no way to filter by specialty, fit, or who was actually accepting new clients in-network.

  2. Step 02Strategy

    One intent map, three layers: specialty + provider SEO (indexable pages per specialty, modality, and clinician, with availability and insurance surfaced), a therapy-resource content library that earned authority on the conditions the practice treats, and high-intent local paid search that bought the specific specialty-and-location gaps. New, lower-tenure providers were weighted up in matching so spend filled the calendars that needed filling.

  3. Step 03Creative

    A modular system templated specialty and provider pages from one warm, credible brand frame - clear specialties, approach, modalities, insurance, and a single book-a-consult action - while keeping clinical claims in register. Editorial resource guides (managing anxiety, what to expect from couples therapy, supporting a child with ADHD) anchored topical authority and fed the match funnel; paid creative flexed by specialty without leaving the brand.

  4. Step 04Launch

    Activated organic (technical SEO, provider schema, content publishing), paid search and social, and a match-and-book funnel, with consult-booking and new-client events instrumented per specialty and per provider for clean attribution. Onboarding a new clinician triggered a ramp playbook: a live provider page, local listings, and a paid push against their specialties.

  5. Step 05Optimize

    Weekly reviews against booked-and-kept consults and per-provider caseload fill, not raw leads. Spend concentrated on specialties and providers with open capacity and high fit, pulled back where calendars were full, and the content library expanded against the specialty queries actually converting.

03Outcome

What the numbers carried.

Booked initial consults rose 240% as the match funnel routed high-intent, in-network demand to the right clinician instead of losing it to directories. Cost per booked consult fell 39% because organic specialty pages compounded and paid only filled the gaps. Organic specialty leads climbed 280%, and - the metric that mattered most - new providers reached 90% caseload fill in weeks rather than months.

Provider matching is now a system, not a referral hope: every new clinician arrives to a page, listings, and a paid ramp engineered to fill their calendar with the patients they are best suited to help.

Services rendered

Related work

All work →
The Method

The work above ran on the same five movements as every AYMI engagement.

Read The Method
Industry context

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