
NBA × AYMI
A digital engagement program that performs in both established and international markets — measured across both.
The brief beneath the brief.
The NBA had two parallel growth challenges: a maturing domestic fanbase where every additional engagement point was hard-won, and high-growth international markets where the league was a relatively new entrant against entrenched sports.
The brief was one program, two operating models — domestic depth and international breadth — measured against one another, not against themselves.
The Method, applied.
Five movements: Discovery, Strategy, Creative, Launch, Optimize. Each one feeds the next; the loop closes on Optimize and starts again on Discovery.
- Step 01Discovery
Two-track audience modeling: domestic depth (frequency, ARPU, app engagement) and international breadth (reach, share-of-fan, conversion to fandom).
- Step 02Strategy
Same brand, two operating systems. Domestic optimized to deepen engagement; international optimized to acquire fandom.
- Step 03Creative
Editorial-grade player storytelling for both tracks; regional crossover content engineered for international markets where domestic stars were less familiar.
- Step 04Launch
Coordinated rollout across social, streaming, app, and merchandise. International expansion paired with localized merch drops timed to regional matches.
- Step 05Optimize
Two scoreboards. Domestic measured on engagement depth and ARPU; international measured on reach and conversion-to-fandom. Spend allocated against the right scoreboard.
What the numbers carried.
Digital engagement and merchandise grew across the program, and international reach expanded in markets where the league had been a newer entrant — validating the two-track operating model. App engagement deepened as the domestic play landed, and more fans became subscribers.
The NBA now plans growth as two motions running in concert — not one motion stretched thin.
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